"IndiGo Airlines Faces Nationwide System Outage: Passengers Stranded Amid Widespread Delays and Technical Glitches"

On Saturday, IndiGo Airlines faced a major system outage, disrupting its flight operations and ground services across airports nationwide. The technical glitch occurred around 12:30 pm and has caused widespread delays, leaving passengers stranded and frustrated. Many travelers, unable to check-in or book flights, took to social media platform X (formerly Twitter) to voice their complaints and demand the Directorate General of Civil Aviation (DGCA) step in to resolve the issue.

IndiGo Airlines, India's largest airline by market share, acknowledged the disruption, stating that the system slowdown is affecting their website and booking services. Passengers were informed that check-ins would be slower, leading to longer queues at airports. The airline assured travelers that they are working to resolve the issue as quickly as possible and restore normal operations.

In an official statement posted on X, the airline expressed, "We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport." IndiGo added that their dedicated airport teams are doing everything they can to assist passengers and minimize delays.

Despite IndiGo's assurances, frustration grew among passengers, with many reporting extended wait times at check-in counters, missed flights, and lack of clear communication from airline staff. Social media was flooded with complaints, and travelers urged the DGCA to investigate and address the situation promptly.

The outage has come at a particularly inconvenient time, affecting weekend travelers and causing widespread disruption at major airports. Though IndiGo has not specified the exact cause of the system failure, they have emphasized that their technical teams are working around the clock to resolve the issue and restore services to full capacity. In the meantime, passengers are advised to arrive at airports well in advance and remain patient as staff work to manage the increased demand at counters.

As the situation unfolds, many passengers are hoping for compensation or some form of recourse for the delays, while the airline continues to work towards restoring normalcy. IndiGo’s response to the crisis, both in handling affected passengers and in resolving the technical issue, will be closely watched in the coming days.